Warranty coverage
Warranty coverage is typically around 3–6 months, depending on the part, its condition, and the manufacturer’s or supplier’s warranty terms for that part.
This is not a single, universal warranty that applies the same way to every part. The coverage for your part is determined by the warranty terms that apply to that specific part.
Warranty terms vary by part
Warranty terms can differ depending on:
- The manufacturer of the part
- The type of part
- The part’s condition
- The supplier
- The specific warranty terms that apply to that part
Ask us which warranty terms apply to your part before you buy. Please keep your order details for any future warranty question.
30-day replacement policy
In addition to warranty coverage, a 30-day replacement policy applies. If you have an issue with a part within 30 days, contact us with your order details and a description of the issue.
How to make a warranty claim
- Contact us by phone at +1 646 244-2586 or by email at rocksauto9@gmail.com.
- Share your order details, your vehicle information, and a description of the problem.
- Provide any information we request, such as photos or details from a technician’s inspection.
- Follow the instructions we provide. Please do not send a part back without contacting us first.
Installation
We recommend that parts — especially brake, steering, suspension, and fuel system parts — be installed by a qualified technician, and that you compare a new part with your old part before installation. See our Terms & Conditions for more information.
Contact us
Questions about warranty coverage? Call +1 646 244-2586 or email rocksauto9@gmail.com.