Acceptance of these terms
By using rock-sales-parts.com or ordering parts through Rock Sales Parts (“we,” “us,” or “our”), you agree to these Terms & Conditions. If you do not agree, please do not use the website or our services.
Our service
Rock Sales Parts is a virtual auto parts sourcing business serving customers in the United States. We help customers identify parts, source them through our suppliers, and arrange shipping. We are an independent business and are not a vehicle manufacturer or a franchised dealer, and we are not affiliated with any vehicle manufacturer. Windshields are currently not offered.
Quotes, orders & availability
- Information on this website describes the kinds of parts we can help source. It is not a list of parts in stock or an offer to sell a specific part.
- Part availability, price, and shipping details are confirmed with you before you pay. Availability and pricing can change until an order is confirmed.
- An order is placed only when you approve the part and price and payment is completed.
- We may decline or cancel an order — for example, if a part becomes unavailable or a pricing error occurs. If we cancel an order you have paid for, we will refund the amount paid for that order.
Fitment information
We identify parts based on the information you provide, such as your vehicle details, VIN, and part numbers. Please make sure that information is complete and accurate. Fitment guidance on this website is general information, and vehicles can vary by production date, options, and modifications. Compare a new part with your original part before installation.
Payment
We accept credit cards, debit cards, and payment through a PayPal payment link. Our website does not collect payment card details. Payments are processed by third-party payment providers under their own terms.
Shipping, returns & warranty
Our Shipping Policy, Returns & Refunds Policy, and Warranty Policy are part of these Terms. In summary: typical shipping time is 2–4 business days and is not guaranteed; returns and refunds are accepted within 30 days, subject to our return policy; and warranty coverage is typically around 3–6 months depending on the part, with terms that vary by part, manufacturer, condition, and supplier.
Installation & safety
Vehicle repairs can be dangerous. We recommend that parts be installed by a qualified technician, especially brake, steering, suspension, and fuel system parts. You are responsible for the safe installation and use of parts you purchase. To the extent permitted by law, we are not responsible for damage or injury resulting from improper installation, misuse, or modification of a part.
Emissions & legal compliance
You are responsible for making sure that parts you purchase are legal for use on your vehicle in your state, including emissions-related parts. Removing or disabling emissions equipment is prohibited under federal law. Parts intended for off-road or competition use only, where applicable, may not be legal for use on public roads.
Use of this website
You agree not to misuse this website, including by:
- Submitting false, misleading, or automated requests
- Attempting to gain unauthorized access to the website or its systems
- Interfering with the website’s operation or security
- Using the website for any unlawful purpose
Intellectual property & trademarks
The content of this website, including text, graphics, and the Rock Sales Parts name and logo, belongs to Rock Sales Parts or is used with permission, and may not be copied or reused without our permission. Vehicle makes, models, and part brands mentioned on this website are trademarks of their respective owners and are used only to identify vehicles and parts. Their use does not imply affiliation or endorsement.
Disclaimers
This website and its content are provided “as is” for general information. We work to keep information accurate, but we do not warrant that the website will be error-free or uninterrupted. Except for the warranty terms that apply to a specific part, and to the extent permitted by law, we disclaim all other warranties, express or implied. See our Disclaimer.
Limitation of liability
To the fullest extent permitted by law, Rock Sales Parts will not be liable for indirect, incidental, special, or consequential damages — such as lost time, lost profits, towing, rental, or labor costs — arising from use of this website or the parts we source. Our total liability for any claim relating to a part is limited to the amount you paid for that part. Some states do not allow certain limitations, so some of these limits may not apply to you.
Governing law
These Terms are governed by the laws of the United States and of the state in which Rock Sales Parts is organized, without regard to conflict-of-law principles, except where the law of your state of residence requires otherwise.
Changes to these terms
We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last revised.
Contact us
Questions about these Terms? Email rocksauto9@gmail.com or call +1 646 244-2586.